Do you include addressed names in emails as headings?

Updated by Tiago Araújo [SSW] 5 months ago. See history

123
<introEmbed body={<> If you have to address an email to one or multiple people (including [to yourself](/dones-do-you-send-yourself-emails)), include each person's name **as a heading**. This helps them quickly locate which part of the email that applies to them. </>} />
To:
Jean, Anthony
Cc:
Adam
Subject:
🐛 BUG - SSW CodeAuditor not loading

Hi Jean,

Can you help with this one?

Hi Anthony,

I've tried to replicate the behaviour but was unsuccessful.

  1. Can you make sure Northwind is using the latest version?
  2. When finished, please repackage with the new registration

❌ Figure: Bad example - Names as normal text is not the best for readability

To:
Jean, Anthony
Cc:
Adam
Subject:
🐛 BUG - SSW CodeAuditor not loading

Hi Jean,

Can you help with this one?

Hi Anthony,

I've tried to replicate the behaviour but was unsuccessful.

  1. Can you make sure Northwind is using the latest version?
  2. When finished, please repackage with the new registration

✅ Figure: Good example - When addressing multiple people, include each addressee's name as a separate heading

Note: When sending from apps/devices that don't allow headings, at least make the names bold.

Tip: You can add a heading 3 in Outlook by typing Control + Alt + 3 (for Windows) or Command⌘ + Option + 3 (for Mac)

Video: Top 10+ Rules to Better Email Communication with Ulysses Maclaren.

Categories

Rules to Better Email

Acknowledgements

Adam Cogan
Cameron Shaw
Tiago Araujo
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