Do you create an appointment for flights?

This is how you should create an appointment in the Outlook calendar for flights:

• Enter all of the flight details into the appointment. Use the ariplane emoji in the subject, and include your name, from/to, and the flight number. E.g. "✈️ Adam Cogan - SYD -> BNE - QF 500 - 08 May 10:20 AM"
• If someone is picking you up, include the arrival time and invite any relevant parties
• When possible, always include the terminal number in the location field. If a non-standard terminal, make it extra clear E.g. Jetstar flights should have highlighted: "WARNING: Different terminal. Allow more time".
• Make sure to include any unusual information about the flight E.g. "You are not flying with your preferred airline because {{ REASON }}..." OR "As per our conversation, you are flying via Melbourne, because {{ REASON }}..."
• Always include the price of the ticket in the message
• Do not forget to categorize the appointment as CONFIRMED RED so it cannot be overbooked
• Always create more than 1 appointment for flights that have more than one leg (connecting flights)

✅ Figure: Good Example - create two appointments for connecting flights.

❌ Figure: Bad Example - only one appointment for connecting flights that has two legs.

Here is a template to follow:

::: email-template

Hi {{ RELEVANT PARTIES }}

I am flying to {{ DESTINATION }} Booking number: {{ BOOKING NUMBER }}

This flight cost is {{ COST }}

Departure

• {{ AIRPORT }} {{ TERMINAL }}
• {{ DEPARTURE DATE AND TIME }}

Arrival

• {{ DESTINATION AIRPORT }} {{ TERMINAL }}
• {{ ARRIVAL DATE AND TIME }}

On arrival, I will get a train to my accommodation.

< This is as per https://www.ssw.com.au/rules/create-appointment-for-flights >

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