Metrics - Do you track initial meetings?
Updated by Lorraine Zhang [SSW] 2 months ago. See history
Subject: Northwind project with SSW and Bob
❌ Figure: Figure: Bad example - Not clear it is an initial meeting
Subject: <mark>Initial</mark> phone <mark>meeting</mark> with Adam from SSW and Bob from Northwind
✅ Figure: Figure: Good example - Includes the words "initial meeting" and the names of attendees
The Appointment should also be tracked (without regarding) in Dynamics 365 so that this information is readily available and reportable.
Important: In Dynamics 365 (Outlook add-in), set the “Regarding” field to an opportunity, not an account.

Figure: Initial Meeting created in Outlook and tracked to Dynamics 365 with correct regarding
The idea behind it is that Power BI can then show the time elapsed between each sales milestone.

Figure: Time to win report

Figure: Initial meetings report
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